Sector inquiries

Sector inquiries examine how competition functions within a sector, without focusing on any specific firm. Thus they are typically broader in scope than other competition investigations and can raise a wide range of issues.

Sector inquiries are an increasingly important policy tool with significant implications for businesses.

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The context and our experience

Unlike traditional antitrust investigations, which focus on the conduct of a specific firm, sector inquiries examine whether market features and the overall competitive interaction in the sector are preventing competition from functioning effectively. These features may include barriers to entry, customer behaviour, regulatory constraints or other structural characteristics of a sector. Their findings can lead to regulatory reforms, behavioural remedies and, in some cases, structural interventions.

In the UK, the Competition and Markets Authority (CMA), and previously the Competition Commission (CC), have long relied on market inquiries as a key investigative tool. Between 2004 and 2022, they launched 21 in-depth investigations covering sectors from banking and energy to airports, healthcare and groceries.

We have supported UK authorities in several of these investigations, including groceries, private healthcare and retail banking.

In Germany, the 11th amendment to the German Competition Act (GWB) has expanded the Bundeskartellamt's powers to conduct sector inquiries and impose remedies.

Our Deep Dive explores Germany's new regime and lessons from the UK's experience.

RETAIL BANKING

Our role

econda assisted the CMA in its retail banking inquiry covering personal current accounts (PCA) and SME banking.

We supported several workstreams. Among others, we directed the CMA’s analysis on actual and perceived behaviour of PCA customers based on large-scale survey evidence, which was reproduced in Appendix 6.4 of the final report.

The results

The CMA found low customer engagement, weak competitive pressure on incumbents, challenger banks struggling to scale, substantial information asymmetries and varying service quality. Remedies included Open Banking and other measures to improve transparency and ease of switching.